Property Management
Operations
Coordinator
Five years in leasing, marketing, and maintenance for traditional rentals, short-term rentals, and co-living. Building AI workflows using Claude, ChatGPT, and Gemini to cut manual work, speed up tenant response times, and keep occupancy high.
Key Competencies
Services I Provide
Leasing Management
Full leasing cycle from inquiry to move-in, powered by AI-driven lead qualification and automated follow-ups.
Maintenance Coordination
End-to-end maintenance operations with vendor oversight, work order tracking, and AI-powered response automation.
Operations
AI-powered operations management with detailed reporting, workflow automation, and scalable systems.
About Me
Behind the Operations
I build systems that keep properties running smoothly. From lead intake to move-out, I create structured workflows, automate repetitive tasks with AI, and deliver clear reporting that keeps owners informed and occupancy rates high. Every process is designed to scale across portfolios in multiple markets.
Pricing
Service Packages
Selling systems and outcomes, not just tasks. AI and workflows justify higher retainers. Reporting builds trust and keeps clients long term.
Core
- Tenant messaging and follow-ups
- Rent reminders and billing support
- Maintenance intake and coordination
- Inbox management
- Basic tracking sheet for issues and requests
Operations Plan
- Everything in Core
- Full leasing support from inquiry to move-in
- Application handling and coordination
- Vendor and invoice tracking
- Listing management across platforms
Executive Plan
- Everything in Operations Plan
- Full tenant lifecycle management
- Maintenance and vendor oversight end-to-end
- Delinquency tracking and resolution
- Owner communication and reporting
AI-Powered Workflows
How I Use AI in Property Management
AI Tools & Extensions
I use Claude Code, ChatGPT, and Gemini alongside browser extensions and automation tools to speed up daily operations, from drafting responses to extracting data and building reusable templates.
Detailed Reporting & Breakdowns
I create detailed reports with clear data breakdowns, occupancy trends, lead conversion, maintenance turnaround, and delinquency tracking, so owners get full visibility into portfolio performance.
Workflow Automations & Systems
I build automated workflows for tenant communication, rent reminders, maintenance routing, and follow-ups. The result: faster response times, fewer missed tasks, and smoother transactions across the board.
Claude
Drafting, SOPs, Analysis
ChatGPT
Listings, Emails, Content
Gemini
Research, Optimization
Exploring the Tools
Behind My Operations
Property Management Software
AppFolioBuildiumDoorLoopKnock CRMRingCentralGo High LevelTenant TurnerRentlyDialpadListing Platforms
Zillow
Apartments.com
Airbnb
Facebook
SpareRoom
VRBO
Furnished Finder
CraigslistProject Management
Monday.com
ClickUp
Notion
Airtable
SmartsheetAI & Automation
ClaudeChatGPTGeminiCertifications
Professional Certifications
Claude Code 101
Mastered Claude Code for AI-assisted development, automation, and workflow implementation.
Claude 101
Foundational training in Claude AI, covering capabilities, best practices, and prompt engineering.
AI Fluency: Framework & Foundations
Comprehensive AI fluency training covering frameworks, capabilities, and strategic implementation.
I design websites for property managers
Beyond operations, I run Gateway Web Design: high-converting, AI-search-ready websites for property management companies, built to win owner contracts and turn visitors into leases.
- Owner funnels that win management contracts
- Found in Google and AI search (ChatGPT, Gemini)
- Fast, accessible, and connected to AppFolio & Buildium
Ready to streamline your property management?
Let's discuss how AI-driven workflows can reduce manual work and improve tenant satisfaction.